Seafood Service/Meat Manager

Hy-Vee, Inc.•Omaha, NE

19d

About The Position

The Seafood Service/Meat Manager presents fresh, high-quality products at competitive prices and manages the department according to company guidelines and expectations. The role trains and supervises employees, creates work schedules and daily work plans, manages displays and promotions, orders and prices merchandise, and supports department profitability, sanitation, and customer service. The manager builds a friendly, helpful shopping experience, responds to customer questions and issues, and coordinates the department’s work and staffing. The position also monitors product freshness, storage temperatures, equipment maintenance, inventory, sales trends, and pricing. It involves daily contact with customers, suppliers and the general public, and occasional contact with governmental or regulatory agencies.

Requirements

High school education or equivalent experience.
Food safety training.
Over three years and up to five years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, follow technical manuals, and interact with people.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly to move objects.
Visual ability including near and distance vision, depth perception, color vision, and field of vision, with or without correction.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Set and uphold department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Encourage employees to provide friendly, prompt, courteous, and efficient service; greet and assist customers and respond to customer requests.
Answer customer calls and take product orders.
Train, supervise, discipline, and evaluate department employees.
Prepare weekly schedules and establish daily work plans.
Inspect signage and displays, assess merchandise quality and quantity, and order products for replenishment.
Communicate with employees about sales and ideas.
Handle and resolve customer issues.
Determine retail pricing and ensure prices are correct and competitive.
Analyze weekly and monthly sales and trends, prepare advertising projections, and write advertisements.
Plan displays and promotions and determine pre-orders.
Maintain appropriate product temperatures and storage procedures to ensure freshness and control shrink.
Troubleshoot equipment and ensure maintenance is performed.
Follow company policies and department guidelines, including personal hygiene and dress standards; report to work as scheduled and on time.
Conduct department inventory.
Fill displays, check in delivered merchandise, and work in the sales area.
Perform other departmental duties, assist in other store areas as needed, and complete special projects.
Instruct, assign, review, and plan others’ work; maintain standards, coordinate activities, and allocate personnel.