Seafood Leader

The Kroger Co. • Arvada, CO

6h

About The Position

The Seafood Leader directs, supports, and supervises all department functions, duties, and activities. The role creates an outstanding customer experience through exceptional service, maintains a safe and clean environment, works toward department sales and profit goals, and monitors quality assurance standards. The Seafood Leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

This position supports department operations through associate communication, teamwork, scheduling, training, goal setting, inventory planning, and financial monitoring. It also involves serving customers with seafood product knowledge, preparing and cutting seafood and other foods, maintaining pricing and promotional information, and following applicable food safety, labeling, and regulatory requirements. The Seafood Leader works cooperatively in a fast-paced environment and supports customers and community members, including minors, individuals with special needs, and older adults.

Requirements

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handler permit once employed.
• Adequate knife-handling skills and knife speed.

Nice To Haves

• High school diploma or equivalent.
• Management experience.
• Knowledge of cutting, traying, wrapping, and labeling.
• Seafood experience.
• Retail experience.
• Ability to speak, read, and/or write a second language.

Responsibilities

• Promote trust and respect among associates by communicating company, department, and job-specific information.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish department performance goals and empower associates to meet or exceed targets.
• Develop adequate schedules to manage customer volume throughout operating hours.
• Train and develop associates and participate in the performance appraisal process.
• Follow local, state, and federal laws, as well as company guidelines.
• Welcome and assist customers by knowing department products, offering samples, and informing them about specials.
• Cut seafood to customer requests using proper cutting equipment and provide ordered fresh or frozen products.
• Prepare foods according to food temperature logs and cooking instructions.
• Partner with store management to create and implement a department business plan.
• Inform department associates about current, upcoming, and special in-store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Monitor and control department expenses.
• Assist store management with the store or department budget and profit-and-loss reviews, and take appropriate action on financial reports.
• Schedule routine price changes by updating shelf tags and promotional signs.
• Maintain compliance with country-of-origin labeling and regulations.
• Plan, organize, and supervise inventory.
• Follow food safety regulations and guidelines.
• Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management; maintain proper case and cooler temperatures and temperature logs.
• Inspect equipment as part of preventive maintenance and notify appropriate personnel about repairs needed.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act honestly and with integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide direct support and assistance to minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways that support growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed