Seafood/Dept Leader

Kroger•Columbus, OH

About The Position

The Seafood/Dept Leader directs, supports, and supervises all functions and activities of the Seafood department. The role is responsible for creating an outstanding customer experience, maintaining a safe and clean environment, achieving department sales and profit goals, and monitoring quality standards. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position works with associates and store management to meet department and store goals. It includes setting performance goals, scheduling, training and developing associates, participating in performance appraisals, managing department expenses and inventory, and supporting budgeting and financial reviews. The leader also provides knowledgeable customer service and prepares seafood and other foods in accordance with customer requests, food safety rules, and applicable instructions.

Requirements

Effective communication skills.
Knowledge of basic math.
Ability to handle stressful situations.
Current food handlers permit once employed.
Adequate knife-handling skills and knife speed.

Nice To Haves

High school diploma or equivalent.
Management experience.
Knowledge of cutting, traying, wrapping, and labeling.
Seafood experience.
Retail experience.
Ability to speak, read, and/or write a second language.

Responsibilities

Promote trust and respect among associates by communicating company, department, and job-specific information.
Collaborate with associates and promote teamwork to help achieve company and store goals.
Establish department performance goals and empower associates to meet or exceed targets.
Develop adequate schedules to manage customer volume throughout operating hours.
Train and develop associates and participate in the performance appraisal process.
Follow local, state, and federal laws and company guidelines.
Welcome and assist customers by knowing department products, offering samples, and informing them about specials.
Cut seafood to customer requests using proper cutting equipment and provide ordered fresh or frozen products.
Prepare foods according to food temperature logs and cooking instructions.
Partner with store management to create and implement a department business plan.
Inform and educate department associates about current, upcoming, and special in-store promotions.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Monitor and control department expenses.
Assist store management with the store or department budget, profit-and-loss reviews, and follow-up actions on financial reports.
Schedule routine price changes by updating shelf tags and promotional signs.
Maintain compliance with country-of-origin labeling requirements and regulations.
Plan, organize, and supervise the inventory process.
Follow food safety regulations and guidelines.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Ensure proper temperatures are maintained in cases and coolers and that temperature logs are kept.
Inspect equipment for preventive maintenance needs and notify appropriate personnel when repairs are needed.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information honestly and with integrity; follow directions and seek assistance when needed to resolve issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Perform the essential functions of the position with or without reasonable accommodation.