Seafood/Dept Leader

Kroger•Fishers, IN

13d

About The Position

The Seafood Department Leader directs, supports, and supervises the department’s functions and activities. The role focuses on providing exceptional customer service, maintaining a safe and clean environment, meeting department sales and profit goals, and monitoring quality assurance standards. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position also supports department associates through communication, teamwork, goal setting, scheduling, training, development, and performance appraisals. It works with store management to plan department operations, budgets, promotions, inventory, and financial results while ensuring compliance with food safety, labeling, and other applicable requirements.

Requirements

Effective communication skills.
Knowledge of basic math.
Ability to handle stressful situations.
Current food handlers permit once employed.
Adequate knife-handling skills and knife speed.

Nice To Haves

High school diploma or equivalent.
Management experience.
Knowledge of cutting, traying, wrapping, and labeling.
Seafood experience.
Retail experience.
Second language skills in speaking, reading, and/or writing.

Responsibilities

Promote trust and respect among associates by communicating company, department, and job-specific information.
Collaborate with associates and promote teamwork to help achieve company and store goals.
Establish department performance goals and empower associates to meet or exceed targets.
Develop schedules to manage customer volume throughout operating hours.
Train and develop associates and participate in the performance appraisal process.
Follow local, state, and federal laws, as well as company guidelines.
Help customers feel welcome and appreciated by knowing department products, offering samples, and informing them about specials.
Cut seafood to customer specifications using proper equipment and provide fresh or frozen products ordered.
Prepare foods according to temperature logs and cooking instructions.
Partner with store management to create and implement a department business plan.
Inform and educate associates about current, upcoming, and special in-store promotions.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Monitor and control department expenses.
Assist store management with the store or department budget and profit-and-loss reviews, and take appropriate action based on financial reports.
Schedule routine price changes by updating shelf tags and promotional signs.
Maintain compliance with country-of-origin labeling and regulations.
Plan, organize, and supervise the inventory process.
Follow food safety regulations and guidelines.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Ensure proper temperatures are maintained in cases and coolers and that temperature logs are kept.
Inspect equipment for preventive maintenance needs and notify appropriate personnel about repairs.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, people with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.