Sdoh Case Coordinator (Temp)
Comprehensive Community Health Centers•Glendale, CA
About The Position
The SDoH Case Coordinator addresses the needs of patients referred by CCHC providers based on assessments of Social Determinants of Health. The coordinator supports patients by directly connecting them with community mental health and social service resources to promote better health outcomes. The role supports integrated care and includes coordinating services for patients with complex needs, including assigned Enhanced Care Management (ECM) Program participants.
Requirements
- Bachelor of Science in health sciences, public health, social work, sociology, or a related field.
- Bilingual Spanish or Armenian.
- Excellent written and verbal communication skills.
- Knowledge of community resources and government benefits.
- Strong advocacy skills.
- Culturally sensitive and able to work with a diverse population.
- Ability to work in a nonjudgmental manner and foster positive growth.
- Ability to work as part of a team and maintain professional boundaries.
- Ability to find solutions when barriers are identified.
- Strong documentation skills.
- Ability to multitask and prioritize.
- Ability to independently seek out resources and work collaboratively.
- Ability to work under supervision and maintain good working relationships with staff.
- Ability to use a computer and learn new software programs.
- Excellent interpersonal skills, including clarity, diplomacy, and effective communication with all levels of staff and management.
- Ability to work in a regulatory environment involving state and federal oversight and payer contracts.
- Genuine respect for others and acceptance of individual social and cultural traits.
- Proficient knowledge of Microsoft Outlook.
- Flexibility, enthusiasm, and willingness to cooperate in multidisciplinary teams.
Nice To Haves
- Experience working in a health care environment.
Responsibilities
- Follow up to ensure referrals are appropriate.
- Support the integrated care process.
- Serve as a communication link between medical and behavioral health providers.
- Address significant social service needs, including food insecurity, housing, special needs services, substance use, transportation, and educational and vocational issues.
- Arrange, coordinate, monitor, evaluate, and advocate for services that meet clients’ specific complex needs, including those of assigned ECM Program participants.
- Perform other duties needed to support the organization’s mission, vision, and values in providing access to higher-quality health and wellness services.
- Travel to and attend professional meetings, conferences, trainings, and clinic sites.
