SDOH CASE COORDINATOR

Comprehensive Community Health Centers Inc.•Glendale, CA

4h•$23 - $25

About The Position

The SDoH Case Coordinator addresses the needs of patients referred by CCHC providers based on assessments of Social Determinants of Health. The coordinator supports patients by directly connecting them with community mental health and social service resources to help achieve better health outcomes. The role includes supporting integrated care and coordinating services for patients with complex needs, including participants in the Enhanced Care Management (ECM) Program.

Requirements

Bachelor of Social Work (BSW) or bachelor’s degree in a related human services field.
Excellent written and verbal communication skills.
Knowledge of community resources and government benefits.
Strong advocacy skills.
Culturally sensitive and able to work with a diverse population.
Ability to work in a nonjudgmental manner and foster positive growth.
Ability to work as part of a team and maintain professional boundaries.
Ability to find solutions when barriers are identified.
Strong documentation skills.
Ability to multitask and prioritize.
Ability to independently seek out resources and work collaboratively.
Work experience and ethics supporting work in a high-functioning, team-oriented environment.
Willingness and ability to work under supervision.
Ability to develop and maintain good working relationships with staff.
Ability to use a computer and learn new software programs.
Strong interpersonal skills, including clarity, diplomacy, and the ability to communicate accurately and effectively with all levels of staff and management.
Ability to work in a regulatory environment involving oversight by state and federal entities and payer contracts.
Genuine respect for others and acceptance of individual social and cultural traits.
Proficient knowledge of Microsoft Outlook.
Ability to travel and attend professional meetings, conferences, trainings, and clinic sites.
Flexibility, enthusiasm, and willingness to cooperate in multidisciplinary teams.

Nice To Haves

Bilingual Spanish or Armenian.
Experience working in a health care environment.

Responsibilities

Follow up to ensure referrals are appropriate.
Support the integrated care process.
Serve as a communication link between medical and behavioral health providers.
Address significant social service needs, including food insecurity, housing, special needs services, substance use, transportation, and educational and vocational issues.
Arrange, coordinate, monitor, evaluate, and advocate for services that meet clients’ specific complex needs, including an assigned caseload of Enhanced Care Management (ECM) Program participants.
Perform other duties as needed to support the organization’s mission, vision, and values in accessing higher-quality health and wellness services.
Perform other related duties as assigned.

Benefits

100% employer-paid medical, dental, and vision coverage.
100% employer-paid life and Accidental Death & Dismemberment (AD&D) insurance.
401(k) with employer matching.
Paid Time Off accrual.
10 paid holidays.
A Wellness Day Off.
Flexible Spending Account (FSA).
Fringe Marketplace stipend.
Optional supplemental insurance.
Participation in CCHC’s company-wide Profit Sharing Program for eligible employees.
Professional development and opportunities for internal growth and advancement.