SDOH CASE COORDINATOR (TEMP)
Comprehensive Community Health Centers Inc.•Glendale, CA
About The Position
The SDoH Case Coordinator addresses the needs of patients referred by CCHC providers based on an assessment of Social Determinants of Health (SDoH). The coordinator supports patients by directly linking them to community mental health and social service resources to help achieve better health outcomes. The role supports integrated care and coordinates services for patients with complex needs, including participants in the Enhanced Care Management (ECM) Program.
Requirements
- Bachelor of Science in Public Health.
- Excellent written and verbal communication skills.
- Knowledge of community resources and government benefits.
- Strong advocacy skills.
- Cultural sensitivity and ability to work with a diverse population.
- Ability to work in a nonjudgmental manner and foster positive growth.
- Ability to work as part of a team and maintain professional boundaries.
- Ability to find solutions when barriers are identified.
- Strong documentation skills.
- Ability to multitask and prioritize.
- Ability to independently seek resources and work collaboratively.
- Experience and work ethic that support working in a high-functioning, team-oriented environment.
- Willingness and ability to work under supervision.
- Ability to develop and maintain good working relationships with staff.
- Ability to use a computer and learn new software programs.
- Excellent interpersonal skills, including clarity, diplomacy, and accurate and effective communication with staff and management at all levels.
- Ability to work in a regulatory environment involving oversight by state and federal entities and payer contracts.
- Proficient knowledge of Microsoft Outlook.
- Ability to travel and attend professional meetings, conferences, trainings, and clinic sites.
- Flexibility, enthusiasm, and willingness to cooperate on multidisciplinary teams.
Nice To Haves
- Bilingual in Spanish or Armenian.
- Experience working in a health care environment.
Responsibilities
- Follow up to ensure referrals are appropriate.
- Support the integrated care process.
- Serve as a communication link between medical and behavioral health providers.
- Address social service needs such as food insecurity, housing, special needs services, substance use, transportation, and educational and vocational issues.
- Arrange, coordinate, monitor, evaluate, and advocate for services that meet clients’ specific complex needs, including for an assigned caseload of Enhanced Care Management (ECM) Program participants.
- Perform other duties that support the organization’s mission, vision, and values in providing access to higher-quality health and wellness services.
- Perform other related duties as assigned.
