SCTT Care Coordinator

Clarvida • Kingsport, TN

4h

About The Position

The SCTT Care Coordinator provides Clarvida-approved therapeutic interventions, case coordination, and resource linkage to clients and involved parties to support identified changes for individuals and families. The role includes intake assessments as needed, community visits, client transportation, on-call duties, and therapeutic services such as coping skills, behavior modification, parenting skills, and crisis intervention. The coordinator works with treatment teams to create and update treatment plans and other documentation in accordance with Clarvida policy, state licensing regulations, and COA accreditation requirements. The position also involves advocating for clients, participating in supervision and treatment team meetings, supporting colleagues, completing clinical documentation and peer audits, and contributing to quality improvement activities. The role requires approximately 25% travel and the ability to work flexible hours and at multiple locations.

Requirements

• Bachelor’s degree in a Human Service discipline from an accredited four-year college or university.
• 1–2 years of relevant experience in the mental health field and case management.
• Sensitivity to different cultures and socioeconomic levels.
• Thorough knowledge of child development and behavior modification.
• Ability to work flexible hours consistent with program needs.
• Ability to work as a team member.
• Organizational skills.
• Communication skills.
• Ability to travel and work at multiple locations.
• Mentoring skills.
• Ability to read, analyze, and interpret complex documents and respond effectively to sensitive inquiries or complaints.
• Ability to write speeches and articles using original or innovative techniques or style, and make effective and persuasive presentations on complex or controversial topics.
• Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions, and manage abstract and concrete variables.

Nice To Haves

• Experience working with children, adolescents, and adults in a therapeutic, community-based treatment environment.

Responsibilities

• Assess clients at intake as needed; conduct community client visits; transport clients; and complete on-call duties.
• Provide Clarvida-approved therapeutic services to clients and families, including coping skills, behavior modification, parenting skills, and crisis intervention.
• Collaborate with assigned clients’ treatment teams to create, personalize, and update treatment plans and other required documentation.
• Ensure treatment plans comply with Clarvida policy, state licensing regulations, and COA accreditation requirements.
• Serve as a liaison and client advocate with professionals and agencies involved in clients’ care.
• Attend supervision and treatment team meetings and present information on assigned clients as required.
• Support fellow team members to promote positive outcomes for clients and families.
• Complete clinical documentation within required time frames and correct deficiencies within allotted time frames.
• Complete assigned peer audits and contribute to the Performance Quality Improvement Cycle, including collecting and using data to improve client and program services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level