SCTT Care Coordinator

Clarvida • Chattanooga, TN

8h

About The Position

The Care Coordinator provides Clarvida-approved therapeutic interventions, case coordination, and resource linkage to clients and people involved in their care, including family members, DCS, court personnel, and non-relative supports. The role works to achieve identified changes for individuals and families. Duties include intake assessments as needed, community visits, client transportation, on-call coverage, and therapeutic services such as coping skills, behavior modification, parenting skills, and crisis intervention.

The Care Coordinator collaborates with each client’s treatment team to create, personalize, and update treatment plans and other documentation in accordance with Clarvida policy, state licensing regulations, and COA accreditation requirements. The role also serves as a liaison and advocate, attends supervision and treatment team meetings, completes required clinical documentation and peer audits, and contributes to quality improvement efforts. The position requires approximately 25% travel and may involve work at multiple locations and flexible hours consistent with program needs. No supervisory responsibilities are required.

Requirements

• Bachelor’s degree in a human service discipline from an accredited four-year college or university.
• 1–2 years of relevant experience in the mental health field and case management.
• Sensitivity to other cultures and socioeconomic levels.
• Thorough knowledge of child development and behavior modification.
• Ability to work flexible hours consistent with program needs.
• Ability to work as a team member.
• Organizational and communication skills.
• Ability to travel and work at multiple locations.
• Mentoring skills.
• Ability to read, analyze, and interpret complex documents; respond effectively to sensitive inquiries or complaints; write speeches and articles using original or innovative techniques or style; and make persuasive presentations on complex or controversial topics.
• Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical or diagram form, and work with abstract and concrete variables.

Nice To Haves

• Experience working with children, adolescents, and adults in a therapeutic, community-based treatment environment.

Responsibilities

• Assess clients at intake as needed, conduct community client visits, transport clients, and complete on-call duties.
• Provide Clarvida-approved therapeutic services to clients and families, including coping skills, behavior modification, parenting skills, and crisis intervention.
• Work with assigned clients’ treatment teams to create, personalize, and update treatment plans and other required documentation, ensuring compliance with Clarvida policy, state licensing regulations, and COA accreditation requirements.
• Serve as a liaison and client advocate with professionals and agencies involved in assigned clients’ care.
• Attend supervision and treatment team meetings and present information about assigned clients as required.
• Support fellow team members to promote positive outcomes for Clarvida clients and families.
• Complete clinical documentation within established time frames and resolve deficiencies within the allotted time.
• Complete assigned peer audits and contribute to the Performance Quality Improvement Cycle, including collecting and using data to improve client and program services.
• Travel approximately 25% of the time and work at multiple locations as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level