Scrum Master

CGI•Lafayette, LA

1d•Hybrid

About The Position

The Scrum Master is a servant leader, Agile coach, and problem solver who helps a high-performing team deliver value in a fast-paced delivery environment. The role facilitates Agile processes, removes impediments, fosters collaboration, and drives continuous improvement while balancing team needs, stakeholder expectations, and delivery objectives. It promotes accountability and transparency and requires U.S. citizenship. The position is based in CGI offices in Lebanon, Virginia; Lafayette, Louisiana; Knoxville, Tennessee; or Fairfax, Virginia. A hybrid working model is acceptable.

Requirements

U.S. citizenship required.
Minimum 7 years of experience supporting Agile software development teams.
Demonstrated experience serving as a Scrum Master in a fast-paced Scaled Agile (SAFe) delivery environment.
Strong facilitation, communication, organizational, and conflict-resolution skills.
Experience managing multiple priorities and delivering results under tight timelines.
Experience using Agile delivery tools such as JIRA and Confluence.
Ability to collaborate effectively with technical and non-technical stakeholders.

Nice To Haves

Bachelor's degree in Business, Information Systems, Computer Science, or a related field (preferred).
Certified Scrum Master (CSM) certification.
SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), SAFe Agilist (SA), or other SAFe certification.
Experience supporting SAFe implementations and scaled Agile delivery teams.
Experience supporting federal government clients and Agile software development programs.
Experience leveraging Agile metrics and reporting to drive team performance and continuous improvement.
SQL query experience.

Responsibilities

Facilitate Agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
Remove impediments, manage cross-team dependencies, and help the team achieve sprint and program objectives.
Coach teams, stakeholders, and leadership on Agile and SAFe principles, practices, and mindset.
Partner with Product Owners, business stakeholders, developers, and testers to ensure work is clearly defined, prioritized, and aligned to business goals.
Support Program Increment (PI) Planning and other SAFe events, helping teams identify risks, dependencies, and commitments.
Monitor and communicate sprint progress, team metrics, delivery risks, and overall team health.
Foster a collaborative, high-performing team environment focused on accountability, quality, and continuous improvement.
Support effective use of Agile tools and best practices, including JIRA, Confluence, and Agile reporting dashboards.
Maintain Agile artifacts, team documentation, and delivery processes to support transparency and consistency.