Scrum Master
About The Position
Everforth ECS is seeking a Scrum Master to support federal law enforcement and scientific organizations in Quantico, Virginia. The role supports an FBI program focused on enhancing enterprise IT services and solutions and providing best-in-class end-user support. The program improves the operation, management, maintenance, and integration of services across multiple networks, systems, and applications to enable mission operations for law enforcement capabilities. The Scrum Master will help define and steer solutions and process improvements for customers and teams. The position requires engaging stakeholders and resources across teams, breaking down complex problems into workable solutions, and communicating effectively at all levels of the organization.
Requirements
- U.S. citizenship and an active Top Secret clearance.
- At least five years of experience analyzing and documenting complex systems and applications.
- Experience maintaining a backlog for an Agile/Scrum team.
- Experience collaborating with customer representatives, program management, and quality managers to define and document requirements in small increments.
- Experience decomposing features into user stories.
- Experience writing acceptance criteria for user stories to define system functionality.
- Demonstrated multitasking and problem-solving abilities, with a consistent record of on-time delivery and customer service.
- Excellent written and oral communication skills.
- Ability to work in a fast-paced, dynamic, matrixed environment.
- Ability to elicit and shape work requirements and decompose complex challenges into actionable plans based on higher-level objectives.
- Strong communication, collaboration, and relationship-building skills, including customer and employee engagement and the ability to explain complex technical concepts in plain English.
Responsibilities
- Engage stakeholders—including federal government unit representatives, governance, and ECS service desk, operations, and engineering teams—to understand end-user and enterprise needs.
- Develop presentation materials for executive-level briefings covering program status, issues, requirements, justification, and the impact of proposed resourcing.
- Collaborate with Configuration Management to audit Azure DevOps and Jira, provide quality assurance support for linkages and entries, and resolve issues with the team.
- Coordinate with other teams to understand how production system changes may affect development and testing efforts.
- Decompose functional requirements into Kanban cards or Scrum units such as Epics, Features, and User Stories.
- Develop acceptance test criteria as appropriate to validate delivered functionality.
- Facilitate Scrum ceremonies and improve Agile practices throughout iterative releases.
- Coordinate monthly and sprint reporting and communication.
- Support continuous innovation by implementing practices that improve technology, tools, processes, team efficiency, and technical execution.
- Track, communicate, and report issues and risks using reporting guidelines.
- Train end users on new solutions and processes.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
