Scribe Tech

Summit Health•Yonkers, NY

9d•Onsite

About The Position

The Scribe Tech captures accurate, detailed patient-visit documentation in the EMR and supports physicians with basic patient care and medical procedures. The role also assists site management with patient flow, inventory, lab follow-up, and compliance with Department of Health regulations. Scribe Techs provide compassionate, high-quality customer service in a fast-paced urgent care setting, without compromising quality as patient volume changes. The position offers exposure to healthcare for people interested in CNA, medical assistant, EMT, or paramedic careers, and may be useful experience for those considering medical, PA, or nursing school.

Requirements

High school diploma or GED.
Basic Life Support (BLS) certification required at the time of hire.
English speaking and writing skills.
Excellent verbal, written, interpersonal, and communication skills.
High attention to detail and strong organizational and problem-solving skills.
Ability to work independently and as part of a team.
Computer proficiency.
Flexible with a full-time schedule that includes a weekend day.
Friendly and professional demeanor with excellent bedside manner.
Passion for helping others in an urgent care environment and compassion for patients and colleagues.
Ability to adapt to a continuously evolving environment and maintain a positive attitude.

Nice To Haves

Undergraduate degree.
Graduation from an accredited Medical Assisting program.
Phlebotomy certification.
Knowledge of third-party payor requirements.
Bilingual language skills, required or preferred depending on site location.

Responsibilities

Document patient visits accurately and promptly in the EMR.
Assist physicians with basic patient care and medical procedures, which may include phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setup.
Maintain Department of Health compliance in site labs and exam rooms, including maintaining logbooks, checking expiration dates, and handling specimens appropriately.
Escort patients to exam rooms, x-rays, or other on-site facilities as needed.
Maintain a quick pace throughout scheduled shifts in a fast-paced urgent care facility, except during meal and break times.
Facilitate diagnostic testing, such as CT, MRI, and ultrasound, and arrange specialist referrals for follow-up care through Aftercare.
Communicate with patients, pharmacies, and physicians by phone under physician guidance.
Help maintain a clean, courteous, and professional work environment.
Ensure the site is adequately stocked with supplies.
Provide compassionate care and outstanding customer service to patients.