Scribe Tech

Summit Health CityMD•Yonkers, NY

About The Position

The Scribe Tech supports physicians and site operations in an urgent care setting. The role captures accurate, timely patient-visit documentation in the EMR, assists with basic patient care and medical procedures, and helps manage patient flow, inventory, lab follow-up, and site compliance. Scribe Techs provide compassionate, professional customer service while maintaining quality in a fast-paced environment. The position offers exposure to healthcare careers such as CNA, medical assisting, EMT, or paramedic work and can serve as experience for medical, physician assistant, or nursing school.

Requirements

High school diploma or GED.
Basic Life Support (BLS) certification at the time of hire.
Excellent verbal, written, and interpersonal skills.
English speaking and writing skills.
High attention to detail and the ability to work independently.
Strong organizational, problem-solving, communication, and interpersonal skills.
Computer proficiency.
Ability to work a flexible full-time schedule that includes a weekend day.
Friendly and professional demeanor and excellent bedside manner.
Team-player attitude and passion for helping others in an urgent care environment.
Ability to work at a quick pace in a fast-paced, continuously evolving environment.
Positive attitude and ability to project it around others.

Nice To Haves

Undergraduate degree.
Graduation from an accredited Medical Assisting program.
Phlebotomy certification.
Knowledge of third-party payor requirements.
Bilingual language skills, required or preferred depending on site location.

Responsibilities

Capture accurate and detailed documentation of patient visits in the EMR in a timely manner.
Assist physicians with basic patient care and medical procedures, including tasks such as phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setup.
Maintain Department of Health compliance for site labs and exam rooms, including logbooks, checking expiration dates on medications and supplies, and proper specimen handling.
Escort patients to exam rooms, x-rays, or other on-site facilities as needed.
Facilitate diagnostic testing, such as CT, MRI, and ultrasounds, and referrals to medical specialists for follow-up care through Aftercare.
Communicate with patients, pharmacies, and physicians by phone under physician guidance.
Help maintain a clean, courteous, and professional work environment.
Ensure the site is stocked with supplies.
Provide compassionate care and outstanding customer service to patients.
Assist site management with patient flow, inventory, and lab follow-up.