Scribe Tech

Summit Health CityMD•New York, NY

About The Position

The Scribe Tech captures accurate, detailed documentation of patient visits in the electronic medical record (EMR) in a timely manner and assists physicians with basic patient care and medical procedures. The role also supports site management with patient flow, inventory, laboratory follow-up, and compliance with Department of Health (DOH) regulations. Scribe Techs provide compassionate, high-quality customer service and work at a quick pace in an urgent care setting. This role offers exposure to the healthcare profession and may be of interest to people pursuing CNA, medical assistant, EMT, paramedic, medical school, PA school, or nursing careers. Training will be provided. The position requires working the scheduled shift, typically 8–12 hours excluding meal and break time, and a flexible full-time schedule that includes a weekend day.

Requirements

High school diploma or GED.
Excellent verbal, written, and interpersonal skills; English speaking and writing skills are required.
High attention to detail and strong organizational and problem-solving skills.
Ability to work independently and as part of a team.
Computer proficiency.
Friendly and professional demeanor with excellent bedside manner.
Ability to maintain a quick pace in a fast-paced urgent care facility for the duration of scheduled shifts, which are 8–12 hours excluding meal and break time.
Flexibility to work a full-time schedule that includes a weekend day.
Basic Life Support (BLS) certification required at the time of hire.
Ability at times to lift light to moderate weights, such as boxes of medical or facility supplies.
Passion for helping others in an urgent care environment and compassion for patients and colleagues.

Nice To Haves

Undergraduate degree.
Graduation from an accredited Medical Assisting program.
Phlebotomy certification.
Knowledge of third-party payor requirements.
Bilingual language skills, required or preferred depending on site location.

Responsibilities

Document patient visits accurately and in detail in the EMR in a timely manner.
Assist physicians with basic patient care and medical procedures, including tasks such as phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setup.
Maintain DOH compliance in site laboratories and exam rooms, including maintaining logbooks, checking expiration dates on medications and supplies, and handling specimens properly.
Escort patients to exam rooms, x-ray, or other on-site facilities as needed.
Facilitate diagnostic tests, including CT scans, MRIs, and ultrasounds, and arrange referrals to medical specialists for follow-up care through Aftercare.
Communicate with patients, pharmacies, and physicians by phone under physician guidance.
Help maintain a clean, courteous, and professional work environment.
Ensure the site is stocked with supplies.
Provide compassionate care and customer service while managing patient volume without compromising quality.
Support patient flow, inventory, and follow-up on laboratory matters.