Scribe Tech

Summit Health•Inwood, IA

About The Position

The Scribe Tech works in an urgent care setting, documenting patient visits accurately and promptly in the EMR while assisting physicians with basic patient care and medical procedures. The role also supports site operations, including patient flow, inventory, laboratory follow-up, and compliance with Department of Health regulations. Scribe Techs provide compassionate, high-quality customer service while following established protocols and managing a busy workload without compromising care. This role offers exposure to the healthcare profession and may be of interest to people pursuing CNA, medical assistant, EMT, paramedic, medical school, PA school, or nursing careers. Training will be provided for relevant clinical tasks. The scheduled shift is 8–12 hours, excluding meal and break time, and the schedule includes a weekend day. Pay is $20.58 per hour; compensation may depend on factors including experience and location.

Requirements

High school degree or GED.
Basic Life Support (BLS) certification required at time of hire.
Excellent verbal, written, and interpersonal skills.
English speaking and writing skills.
High attention to detail and ability to work independently.
Strong organizational, problem-solving, communication, and interpersonal skills.
Computer proficiency.
Friendly, professional manner and excellent bedside manner.
Team-oriented approach, flexibility, adaptability, and a positive attitude.
Passion for helping others in an urgent care environment.
Flexible full-time work schedule that includes a weekend day.

Nice To Haves

Undergraduate degree.
Graduation from an accredited Medical Assisting program and/or phlebotomy certifications; not required, and training will be provided.
Knowledge of third-party payor requirements.
Bilingual language skills, required or preferred depending on site location.

Responsibilities

Capture accurate, detailed documentation of patient visits in the EMR in a timely manner.
Assist physicians with basic patient care and medical procedures, including tasks such as phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setup.
Maintain Department of Health compliance in site laboratories and exam rooms, including logbooks, expired supplies and medications, and specimen handling.
Escort patients to exam rooms, x-ray, or other on-site facilities as needed.
Maintain a quick pace throughout scheduled shifts in a fast-paced urgent care facility.
Facilitate diagnostic tests, such as CT, MRI, and ultrasound, and referrals to medical specialists for follow-up care through Aftercare.
Communicate with patients, pharmacies, and physicians by phone under physician guidance.
Help maintain a clean, courteous, and professional working environment.
Ensure the site is fully stocked with supplies.
Provide compassionate care and outstanding customer service to patients.
Assist site management with directing patient flow, inventory, and lab follow-up.