Seasonal Scribe Tech

Summit Health CityMD•New York, NY

About The Position

The Scribe Tech captures accurate, detailed documentation of patient visits in the EMR and supports physicians with basic patient care and medical procedures. The role also assists site management with patient flow, inventory, lab follow-up, and compliance with Department of Health regulations. Scribe Techs provide compassionate, professional customer service while managing the volume and pace of an urgent care facility without compromising quality. The position offers exposure to the healthcare profession and may be relevant to people interested in CNA, medical assistant, EMT, paramedic, medical school, PA school, or nursing careers. Duties may include phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setup. The Scribe Tech maintains lab and exam-room compliance, escorts patients to exam rooms, x-rays, or other onsite facilities, facilitates diagnostic tests and specialist referrals, and communicates with patients, pharmacies, and physicians by phone under physician guidance. The role also involves keeping the work environment clean and professional and ensuring the site is stocked with supplies. The role requires maintaining a quick pace in an urgent care facility for scheduled shifts of 8–12 hours, excluding meal and break time. The schedule is full-time and includes a weekend day. Pay is $20.58 per hour.

Requirements

  • High school degree or GED.
  • Basic Life Support (BLS) certification required at the time of hire.
  • Able to work a flexible full-time schedule that includes a weekend day.
  • English speaking and writing skills required.
  • Excellent verbal, written, interpersonal, organizational, and problem-solving skills.
  • High attention to detail and ability to work independently.
  • Computer proficiency.
  • Able to maintain a quick pace in a fast-paced urgent care environment for scheduled shifts of 8–12 hours, excluding meals and breaks.
  • Friendly and professional manner with excellent bedside manner.
  • Team-oriented, flexible, and adaptable, with a positive attitude and passion for helping others.
  • Able to lift light to moderate amounts of weight, such as boxes of medical or facility supplies, when needed.

Nice To Haves

  • Undergraduate degree.
  • Graduation from an accredited Medical Assisting program.
  • Phlebotomy certification.
  • Knowledge of third-party payor requirements.
  • Bilingual language skills, required or preferred depending on site location.

Responsibilities

  • Capture accurate, detailed documentation of patient visits in the EMR in a timely manner.
  • Assist physicians with basic patient care and medical procedures, including tasks such as phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setup.
  • Help direct patient flow, maintain inventory, and follow up on laboratory matters.
  • Ensure site laboratory and exam-room compliance with Department of Health regulations, including maintaining logbooks, checking for expired medications and supplies, and properly handling specimens.
  • Escort patients to exam rooms, x-rays, or other onsite facilities as needed.
  • Facilitate diagnostic tests, such as CT scans, MRIs, and ultrasounds, and specialist referrals for follow-up care through Aftercare.
  • Communicate with patients, pharmacies, and physicians by phone under physician guidance.
  • Maintain a clean, courteous, and professional working environment.
  • Ensure the site is stocked with supplies.
  • Provide compassionate patient care and customer service while managing urgent care volume without compromising quality.

Benefits

  • Medical coverage
  • Dental coverage
  • Life coverage
  • Disability coverage
  • Vision coverage
  • Flexible Spending Account (FSA) coverage
  • 401(k) savings plan
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