Scratch Baker

Ridley's Family Markets•Jerome, ID

About The Position

The Scratch Baker performs bakery department duties accurately and productively while supporting excellent customer relations, a positive team environment, and compliance with company policies. The role involves handling bakery products, maintaining and merchandising displays, processing special orders, and helping guests with information about bakery items, descriptions, and ingredients. The position may require county, state, or federal permits or certifications. Management may assign additional duties as necessary.

Requirements

  • High school diploma or GED, or related job experience and/or training.
  • At least 18 years of age.
  • Ability to write, speak, hear, and understand spoken communication to respond to pages and requests from team members and guests.
  • Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
  • Ability to apply common-sense understanding to written, oral, or diagrammed instructions and help resolve team member or guest concerns.
  • Ability to perform the physical activities described, including frequent lifting or moving of up to 30 pounds.
  • County, state, and/or federal permits or certification may be required.

Nice To Haves

  • Basic computer skills.
  • Experience as a bakery clerk or in another related clerk position.

Responsibilities

  • Provide friendly and courteous customer service and support strong customer relations.
  • Promote morale through friendly, professional, honest, and open communication with team members.
  • Comply with company policies, programs, directives, and the Code of Conduct.
  • Build knowledge and skills through training and education, and support the development of other team members.
  • Price, date, wrap, or bag bakery products according to department and store policies.
  • Recognize product quality and distinguish among different bakery products.
  • Fill, arrange, rotate, and merchandise bakery displays and display cases.
  • Price and code-date bakery products clearly and accurately.
  • Receive special orders properly and use suggestive selling when appropriate.
  • Maintain attractive displays and cases to support sales.
  • Maintain product quality and control costs to maximize sales and profits while minimizing losses.
  • Use knowledge of bakery products, descriptions, and ingredients to assist guests and answer questions.
  • Perform other duties or responsibilities assigned by management.
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