Scratch Baker

Ridley’s Family Markets•Jerome, ID

About The Position

The Scratch Baker works in the Bakery Department to prepare and merchandise bakery products while maintaining product quality, attractive displays, and customer service. The role includes pricing, dating, wrapping or bagging products, handling special orders, and answering guest questions about bakery items, descriptions, and ingredients. The successful employee works cooperatively with team members, follows company policies, and helps maintain department productivity and morale. Duties may be expanded at management’s discretion.

Requirements

  • High school diploma or GED, or related job experience and/or training.
  • At least 18 years of age.
  • Ability to write, speak, hear, and understand spoken communication to respond to pages and requests from team members and guests.
  • Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
  • Ability to understand and apply instructions presented in written, oral, or diagram form, and to help resolve team member or guest concerns.
  • Ability to perform the stated physical activities, including frequently lifting and/or moving up to 30 pounds.
  • County, state, and/or federal permits or certifications may be required.

Nice To Haves

  • Basic computer skills.
  • Experience as a bakery clerk or in another related clerk position.

Responsibilities

  • Provide friendly and courteous customer service and build positive customer relations.
  • Promote department and store morale through professional, honest, and open communication, and work cooperatively with others.
  • Comply with company policies, programs, directives, and the Code of Conduct.
  • Develop job knowledge and skills through training and education, including sharing knowledge with team members.
  • Price, date, wrap, and bag bakery products according to department and store policies.
  • Recognize and distinguish the quality of different bakery products.
  • Fill, arrange, rotate, and merchandise bakery displays and cases.
  • Receive special orders properly and use suggestive selling when possible.
  • Maintain attractive displays and cases to support sales.
  • Maintain product quality and control costs to maximize sales and profits and minimize losses.
  • Understand bakery items, descriptions, and ingredients to serve guests and answer questions.
  • Perform other duties or responsibilities assigned by management.
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