Scratch Baker - Full-Time (Pay DOE)

Ridley's Family Markets•Pocatello, ID

About The Position

The Scratch Baker supports the Bakery Department by providing courteous customer service and helping maintain department morale through friendly, professional communication and teamwork. The role follows company policies and directives and contributes to continued learning and training within the department. The baker prices, dates, wraps or bags bakery products; recognizes product quality; and fills, arranges, rotates, and merchandises displays and cases. The role maintains attractive displays, controls product quality and costs to support sales and minimize losses, and receives special orders. Knowledge of bakery products, descriptions, and ingredients is used to assist guests and answer questions. Other duties may be assigned by management. Reasonable accommodations may be researched to enable individuals with disabilities to perform essential duties.

Requirements

  • High school diploma or GED, or related job experience and/or training.
  • At least 18 years of age.
  • Ability to write, speak, hear, and understand spoken language to respond to pages and requests from team members and guests.
  • Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
  • Ability to apply common-sense understanding to written, oral, or diagram-based instructions and help resolve team member or guest concerns.
  • Ability to perform the described physical activities, including frequently lifting and/or moving up to 30 pounds.
  • County, state, and/or federal permits or certification may be required.

Nice To Haves

  • Basic computer skills.
  • Experience as a bakery clerk or in another related clerk position.

Responsibilities

  • Provide friendly and courteous customer service and promote positive customer relations.
  • Promote department and store morale through friendly, professional, honest, and open communication.
  • Comply with company policies, programs, and directives, including the Code of Conduct.
  • Build knowledge and skills through training and education for oneself and other team members.
  • Price, date, wrap, or bag bakery products according to department and store policies.
  • Recognize the quality of and distinguish among bakery products.
  • Fill, arrange, rotate, and merchandise Bakery Department displays and cases.
  • Price and code-date bakery products clearly and accurately.
  • Receive special orders properly and use suggestive selling methods when possible.
  • Maintain attractive and appealing cases and displays to support sales.
  • Maintain product quality and cost control to maximize sales and profits and minimize losses.
  • Use knowledge of bakery items, descriptions, and ingredients to serve guests and answer questions.
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