Scratch Baker - Journeyman

Ridley’s Family Markets•McCall, ID

About The Position

The Scratch Baker performs bakery department duties while maintaining accuracy, productivity, product quality, and customer service. The role includes pricing, dating, wrapping or bagging bakery products; recognizing product quality; filling, arranging, rotating, and merchandising displays and cases; and maintaining attractive displays to support sales. The baker receives special orders and uses suggestive selling when appropriate, while applying knowledge of bakery products, descriptions, and ingredients to assist guests. The position also emphasizes teamwork, professional communication, compliance with company policies, and ongoing training and skill development.

Requirements

High school diploma or GED, or related job experience and/or training.
At least 18 years of age.
Ability to write, speak, hear, and understand spoken communication to respond to pages and requests from team members and guests.
Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
Ability to apply common-sense understanding to written, oral, or diagram instructions and help resolve team member or guest concerns.
County, state, and/or federal permits or certification may be required.
Ability to perform the described physical activities, including frequent lifting or moving of up to 30 pounds.

Nice To Haves

Basic computer skills.
Experience as a bakery clerk or in other related clerk positions.

Responsibilities

Provide friendly and courteous customer service and build customer relations.
Promote department and store morale through honest, open, and professional communication.
Work cooperatively with team members.
Comply with company policies, programs, directives, and the Code of Conduct.
Build knowledge and skills through training and education, including supporting the development of other team members.
Price, date, wrap, or bag bakery products according to department and store policies.
Recognize product quality and distinguish among bakery products.
Fill, arrange, rotate, and merchandise bakery displays and display cases.
Receive special orders properly and use suggestive selling methods when possible.
Maintain attractive cases and displays to support sales.
Maintain product quality and cost control to maximize sales and profits and minimize losses.
Use knowledge of bakery items, descriptions, and ingredients to serve guests and answer questions.