Scooper - Meridian, Idaho New Shop Opening!

Salt & Straw • Meridian, ID

4d • Onsite

About The Position

Salt & Straw is hiring Scoopers for its Meridian, Idaho shop. Scoopers create memorable guest experiences by welcoming guests, sharing flavor stories and ingredient information, offering samples, and helping guests choose ice cream. They also support the daily operation of the shop by scooping ice cream, making waffle cones, operating the register, preparing products to recipes and quality standards, processing online and delivery orders, restocking, and maintaining food safety and cleanliness. The role involves collaborating with teammates in a fast-paced environment and may include working around common food allergens, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.

The company describes the role as an opportunity to grow, with possible advancement to Shift Coordinator, Assistant General Manager, and General Manager. Candidates must be at least 16 years old, available for evenings, weekends, and holidays, and able to work at least three shifts per week, including two closing shifts. Prior food service, retail, coffee, restaurant, hospitality, or customer service experience is preferred but not required.

Requirements

• Must be at least 16 years old.
• Must be able to work evenings, weekends, and holidays.
• Must be able to work at least three shifts per week, including two closing shifts.
• Enjoy working with people and creating memorable guest experiences.
• Strong communication skills and a positive attitude.
• Able to thrive in a fast-paced environment and stay busy.
• Able to work as part of a team and support teammates.
• Curious, dependable, and eager to learn.
• Comfortable discussing flavors, offering samples, and engaging with guests.
• Must work in an environment where common food allergens are present, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.

Nice To Haves

• Food service, retail, coffee, restaurant, hospitality, or customer service experience.

Responsibilities

• Deliver exceptional customer service and create welcoming experiences for guests.
• Share flavor stories, offer samples, and help guests discover flavors.
• Scoop ice cream, make waffle cones, operate the register, and support daily shop operations.
• Greet guests, answer questions, and help guide the flow of the shop.
• Accurately process transactions and assist with online and delivery orders.
• Prepare products according to recipes and quality standards.
• Restock ice cream, supplies, and retail products throughout the shift.
• Maintain food safety, cleanliness, and organization standards across the shop.
• Support dishwashing, cleaning, and other operational tasks.
• Work collaboratively with teammates to create a positive and supportive environment.

Benefits

• 401(k) match after three months, including for part-time team members.
• Medical, dental, and vision benefits may become available upon meeting eligibility requirements.
• Free 24/7 access to licensed mental health professionals for team members and their families.
• Flexible scheduling.
• Paid sick time.
• Paid parental leave.
• Paid voting time.
• Up to $1,800 annually in educational assistance.
• Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles.
• 30% team discount.
• First dibs on flavors before the public.
• Pet insurance.
• Additional wellness benefits.
• Flexible spending accounts.
• Commuter benefits.
• Optional earned wage access.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed