Shift Coordinator - Marin Country Mart New Shop Opening!

Salt & Straw • Larkspur, CA

4d

About The Position

Salt & Straw is hiring Shift Coordinators for its Marin Country Mart shop opening. Shift Coordinators support daily operations in a fast-paced retail food-service environment, help team members throughout each shift, and create welcoming guest experiences. The role combines customer service, task coordination, coaching, and hands-on shop work. Coordinators partner with shop leadership to uphold operational standards and support team development.

The position requires working around common food allergens, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood. Salt & Straw states that it is an equal opportunity employer and participates in E-Verify to confirm work authorization.

Requirements

• Must be at least 18 years old.
• Must be available to work evenings, weekends, and holidays.
• Must be able to work at least three shifts per week, including two closing shifts.
• High school diploma or GED required.
• At least six months of food service, restaurant, retail, coffee, or hospitality experience.
• Enjoy coaching, motivating, and supporting others.
• Strong communication skills and a passion for customer service.
• Ability to thrive in a fast-paced, team-oriented environment.
• Interest in developing leadership skills and taking on greater responsibility.
• Comfort discussing flavors, offering samples, and creating memorable guest experiences.
• The role involves exposure to common food allergens, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.

Nice To Haves

• One or more years of food service, restaurant, retail, coffee, or hospitality experience is preferred.

Responsibilities

• Coordinate daily shop operations to ensure a smooth and welcoming guest experience.
• Guide Scoopers during shifts, including coordinating task assignments, breaks, and team support.
• Deliver exceptional customer service and thoughtfully resolve guest concerns.
• Support shop operations by scooping, waffling, hosting, operating the register, cleaning, and helping wherever needed.
• Coordinate opening, closing, and daily operational tasks to maintain shop standards.
• Coach and support Team Members through real-time feedback and training.
• Help maintain product quality, food safety, cleanliness, and workplace safety standards.
• Assist with inventory counts, supply management, cash handling, and daily documentation.
• Ensure third-party delivery orders are prepared accurately and meet quality standards.
• Foster a positive, inclusive work environment where Team Members feel supported and valued.
• Learn and share flavor stories to help guests discover products.
• Partner with shop leadership to uphold operational standards and support team development.

Benefits

• Optional earned-wage access.
• 401(k) plan with a 50% company match on contributions up to 1% of salary after three months, including for part-time Team Members.
• Medical, dental, and vision coverage may become available after 780 hours worked.
• Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and supplemental Accident, Critical Illness, and Hospital Indemnity Insurance.
• Free, 24/7 access to licensed mental health professionals for employees and their families through text, chat, web, and in-person sessions.
• Flexible scheduling.
• One hour of sick time per 30 hours worked.
• 12 weeks of paid parental leave at 70% pay.
• Two hours of paid voting time.
• Up to $1,800 per year for learning goals.
• Career development and growth opportunities within Salt & Straw.
• 30% Team Member discount and early access to new flavors.
• Commuter FSA.
• UHC Wellness Rewards, with the opportunity to earn up to $1,000.
• Affordable FIGO Pet Insurance.
• Inclusive and supportive workplace culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED