School Certifying Official (45122)

Golden Gate University • San Francisco, CA

5d • Remote

About The Position

The School Certifying Official (SCO)/Veteran’s Benefit Coordinator works with a team of SCOs to ensure GGU complies with U.S. Department of Veterans Affairs (VA) regulations. This role involves processing enrollment certifications, monitoring academic progress, and serving as a liaison between student veterans and the VA to ensure uninterrupted educational benefits. Each SCO is responsible for a designated cohort of students.

Requirements

• Bachelor’s degree, minimum of 2–3 years of experience in higher education, preferably within a Registrar's Office, Financial Aid, or Veterans Affairs department or a combination of education and related experience.
• Exceptional organizational, communication, and interpersonal skills to guide non-traditional students and manage confidential data securely.
• Dedicated to delivering high-quality, responsive customer service to the university community.

Nice To Haves

• Direct, hands-on experience using VA-ONCE or the modern VA Enrollment Manager system is strongly preferred.

Responsibilities

• Evaluate student schedules and degree audits, then accurately submit enrollment certifications to the VA via their digital platforms.
• Maintain deep familiarity with all VA education benefit chapters (e.g., Post-9/11 GI Bill, Montgomery GI Bill, VR&E) to ensure institutional compliance and prevent financial overpayments.
• Counsel student veterans on benefit eligibility, required paperwork, and military tuition assistance.
• Track the academic progress, enrollment changes, and graduation status of VA-funded students, promptly reporting any adjustments to the VA.
• Partner with Financial Aid, Student Accounts, and Academic Advising to ensure student files are complete and institutional reporting standards are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level