Office & Administrative Specialist Senior (Registration Specialist/VA School Certifying Official)

Anoka Technical College • Anoka, MN

7d • Hybrid

About The Position

The Records and Registration department ensures accurate maintenance, security, and integrity of all student academic records while upholding institutional and regulatory standards. It provides high-quality enrollment, registration, and transcript services that support student success and the academic mission of the college. This position serves as the principal staff member responding to inquiries to the Records Office regarding registration, grading, satisfactory academic progress, veteran education benefits, and the student information system. The purpose of this position is to provide office support to the Records Office, maintain and update the Degree Audit Reporting System (DARS), and certifying enrollment for Veterans Affairs (VA) education benefit beneficiaries. This position will coordinate, operate, and make decisions based on college policies and procedures with minimal direction and supervision and provide backup responsibilities for the Director of Student Records & Registration (Registrar). This position allows for limited teleworking (currently two days per week). Telework schedule may fluctuate depending on the needs of the department and institution.

Requirements

• Ability to analyze and make recommendations to management for new or revised administrative and program practices and procedures.
• Communication skills to effectively explain policies and procedures in a clear, concise, and professional manner to students, staff, faculty, and the public via phone, email, or in-person.
• Customer Service skills to provide prompt and accurate information and respectfully engage with and communicate with staff to maintain professional working relationships.
• Database skills to enter and retrieve data accurately.
• Word processing skills to create, edit, and finalize a variety of documents that are grammatically correct, in proper format, and free of spelling errors.
• Spreadsheet skills to create and modify electronic spreadsheets and to compile, store, and retrieve data to prepare a variety of reports using software such as Microsoft Excel.

Nice To Haves

• Commitment to providing equitable and inclusive service to diverse, multicultural student populations.
• Two (2) years of experience within a records office in higher education.
• Experience as a School Certifying Official (SCO) for Veteran benefits within an institution of higher education.
• Experience with office technology and student information systems (e.g., Workday Student, ISRS, ImageNow, National Student Clearinghouse).
• Critical thinking skills to identify and resolve registration problems.
• Ability to independently organize and prioritize one’s work and meet deadlines across multiple projects and assignments.
• Knowledge of state and federal regulatory laws such as Family Educational Rights and Privacy Act (FERPA) and the Minnesota Governmental Data Privacy Act (MGDPA) and the ability to maintain the confidentiality of student information in order to comply with applicable laws, rules, policies, and procedures.

Responsibilities

• Serve as the principal staff member responding to inquiries to the Records Office regarding registration, grading, satisfactory academic progress, veteran education benefits, and the student information system.
• Provide office support to the Records Office.
• Maintain and update the Degree Audit Reporting System (DARS).
• Certify enrollment for Veterans Affairs (VA) education benefit beneficiaries.
• Coordinate, operate, and make decisions based on college policies and procedures with minimal direction and supervision.
• Provide backup responsibilities for the Director of Student Records & Registration (Registrar).

Benefits

• 11 paid Holidays
• Vacation Time
• Sick Time
• six weeks of Paid Parental Leave
• low cost medical and dental insurance with low deductibles ($250 - $1500)
• a Pension Plan
• 457(b) and 403(b) retirement plans and other retirement investment options
• pre-tax medical and dental expense (with roll-over option) and dependent care accounts
• employer paid life insurance
• short and long term disability
• professional development
• a tuition waiver program for employees and their dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed