Supervisor Scheduling

Chattanooga Heart Institute • Chattanooga, TN

2d • $23 - $32

About The Position

The Scheduling Supervisor oversees the daily operations of the scheduling team to support efficient patient access and resource utilization. The role manages and mentors scheduling staff, monitors appointment workflows, resolves complex scheduling issues, and ensures adherence to policies and customer service standards. The position requires leadership, attention to detail in scheduling, and communication skills to optimize patient flow and team performance.

Requirements

• High school graduate or high school GED.
• Five years of experience in a medical registration or scheduling setting.

Responsibilities

• Oversee all scheduling staff at the assigned office.
• Ensure accurate and complete provider schedules at the assigned office.
• Track staff productivity across various areas.
• Audit patient care slips, ensure completion of no-show reports, and oversee reminder calls for the assigned office.
• Implement internal policies and procedures to ensure efficient department operations.
• Oversee the Order Facilitator, completion of provider and employee tasks, and the hospital scheduling process at the assigned office.
• Cover scheduling areas as needed during peak times, vacations, illnesses, and other coverage needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED