Scheduling Supervisor
About The Position
Moorings Park is seeking a Scheduling Supervisor to oversee the scheduling process and ensure efficient resource allocation and timely task completion. The role manages a team of schedulers, develops schedules, resolves conflicts, maintains client consistency, and assigns caregivers according to their training and abilities. The Scheduling Supervisor also supports the Assistant Administrator or Office Manager and may assume additional payroll and on-call responsibilities when those colleagues are absent. The position includes scheduling caregivers and VIP assistants, monitoring overtime against budget, using the scheduling application and manually tracking visits when needed, batching visits for payroll and billing, assisting with Long Term Care Insurance documentation, and ensuring on-call coverage. The supervisor must ensure compliance with agency scheduling policies and procedures, including state and CHAP regulations. During emergencies or natural disasters, the employee may be required to remain on duty for the duration of the event.
Requirements
- Excellent oral and written communication skills in English.
- High school diploma or equivalent.
- At least three years of scheduling experience.
- During emergencies or natural disasters, may be required to remain on duty for the duration of the event.
Nice To Haves
- Scheduling experience in healthcare or home care is preferred.
Responsibilities
- Lead and mentor a team of schedulers, providing guidance and support to ensure optimal performance.
- Monitor and maintain overtime while scheduling caregivers within the set budget.
- Use the scheduling application to complete long schedules and communicate with caregivers as needed.
- Manually track visits when needed.
- Schedule VIP assistants according to their training and ability.
- Support the Assistant Administrator or Office Manager by batching visits for payroll and billing.
- Assume Private Duty payroll processing when the Assistant Administrator or Office Manager is absent.
- Assist with preparing and processing Long Term Care Insurance documentation.
- Ensure on-call coverage and prepare the monthly on-call calendar.
- Ensure adherence to agency scheduling policies and procedures, including state and CHAP regulations.
- Assume on-call responsibilities when the On-Call Coordinator is absent.
Benefits
- Free health insurance
- Free dental insurance
- Free telemedicine services for medical and behavioral health needs
- Vision insurance
- Company-paid life insurance
- Short-term disability coverage
- Generous paid time off (PTO) program
- Health Savings Account (HSA) with employer contribution
- Retirement plan with employer match
- Tuition reimbursement program
- Wellness program with complimentary access to the on-site fitness center
- Corporate discount programs
- Employee Assistance Program (EAP)
- Supportive and caring executive leadership team
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
