Scheduling Specialist - Cardiology - Cherry Hill

Virtua Memorial Hospital•Cherry Hill, NJ

10d•Onsite

About The Position

The Scheduling Specialist schedules inpatient or outpatient procedures and informs patients and physician offices about preparation instructions and other test requirements. The role correctly identifies patients, matches medical records, and facilitates hospital care. It supports the organized flow of patients through the department by entering procedure information, orders, and preference cards, and coordinates admissions and surgical procedure scheduling. The specialist also handles communications, maintains records and office resources, supports data collection and reporting, helps orient new staff, and provides unit coverage as needed.

Requirements

Previous medical clerical experience.
Understanding of medical terminology.
Computer user proficiency, including data entry.
Clear communication skills.
Professional phone demeanor.
High school diploma or equivalent required.

Responsibilities

Organize patient flow through the department by accurately entering surgical procedures, preference cards, and orders.
Serve as the department’s key contact for coordinating admissions and scheduling surgical procedures.
Alert the facilitator to current or potential problems and assist with resolution.
Handle a high volume of incoming and outgoing unit communications while providing excellent customer service.
Maintain medical records and statistical reports, enter data into multiple databases, and run reports as required.
Maintain office supplies and equipment.
Assist in orienting new staff on scheduling and data collection processes.
Assist with unit coverage as needed.
Inform patients and physician offices of preparation instructions and other test requirements.
Correctly identify patients, match medical records, and facilitate hospital care.