Scheduling Operations Officer

Transportation Security Administration•Romulus, MI

1d•Onsite

About The Position

The Scheduling Operations Officer position is located at Detroit Metropolitan Wayne County Airport (DTW) with the Transportation Security Administration, Department of Homeland Security. The role supports the scheduling and coordination of screener operations and helps implement, maintain, and improve security and screening standards for employees, passengers, baggage, personnel, and goods entering sterile areas. The officer monitors staffing coverage and schedules across shifts, maintains operational records, receives briefings from Screening Managers, performs quality assurance audits, communicates personnel and safety information to leadership, and conducts semi-annual screening security risk assessments. The position also requires staying informed about local airport emergency plans.

Requirements

U.S. citizenship or U.S. national status.
Must be at least 18 years old at the time of application.
Must complete a favorable background investigation.
Selective Service registration is required.
One year of specialized experience at the SV-G or GS-11 level in Federal service, or equivalent experience in the private sector.
Specialized experience must include developing and implementing program plans; performing liaison functions with local and field operations; performing quality assurance audits; and serving as an information resource regarding personnel policies and procedures.
Must meet the qualification requirements no later than the vacancy announcement closing date.

Responsibilities

Assist with scheduling all screener operations activities.
Assist with efficient implementation, performance, and enhancement of security and screening standards for airport and airline employees, passengers, baggage, other personnel, and goods subject to screening entering the sterile area.
Monitor daily personnel schedules for all shifts and ensure sufficient coverage during operating hours.
Maintain personnel check-in/out sheets to ensure appropriate log-ins.
Prepare distribution, collect, and maintain records, reports, files, paperwork, and logs for supervisors.
Receive daily briefings from Screening Managers regarding personnel staffing needs, sign-in/sign-out sheets, safety hazards, maintenance needs, and incident reports.
Perform quality assurance audits as directed.
Communicate information concerning personnel policies and procedures, safety hazards, and equipment to leadership.
Perform semi-annual screening security risk assessments and stay abreast of local airport emergency plans, including alarms and evacuations.