Scheduling Office Coordinator

University Hospitals • Cleveland, OH

2d • Onsite

About The Position

Plans and coordinates the daily RN, Sitter, PCNA, and Secretary scheduling process for the inpatient units, Emergency Room and Float Pool to meet Staffing needs throughout the Hospital.

Requirements

• High School Equivalent / GED (Required)
• 3+ years of experience in a professional office setting, medical office or healthcare environment (Required)
• Effective verbal and written communication skills. (Required proficiency)
• Excellent interpersonal skills and conflict mgt (Required proficiency)
• Excellent organizational skills. (Required proficiency)
• Able to prioritize and manage multiple tasks simultaneously. (Required proficiency)
• Strong attention to detail. (Required proficiency)
• Must have the ability to handle high volume workload and meet deadlines. (Required proficiency)
• Must have the ability to be flexible in a fast-paced environment. (Required proficiency)
• Accuracy is essential for production and quality control. (Required proficiency)
• Ability to complete tasks with minimal supervision. (Required proficiency)
• Demonstrated ability to use PCs, Microsoft Office suite at an Advanced Level (Excel, PowerPoint, Outlook, Word), and general office equipment (i.e. printers, copy machine, FAX machine, etc.) (Required proficiency)

Nice To Haves

• Associate's Degree (Preferred)
• Previous Scheduling and Placement experience (Preferred)
• Supervisory experience (Preferred)
• Knowledge of Kronos strongly (Preferred proficiency)

Responsibilities

• Maintains productive and ongoing communication with employees and Nurse Mangers to ensure accurate understanding of departmental staffing needs and schedules.
• Communicate with staff all pertinent information concerning department and employees in regards to scheduling, and procedures and any other matters concerning the needs of the Hospital.
• Fill each open shift accurately with a positive effort.
• Maintain organized/accurate documentation and reports to ensure appropriate tracking of all scheduling.
• Maintains and performs timekeeping and scheduling for all inpatient units and Float Pool employees.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED