Scheduling Manager

BHI Senior Living•Springdale, OH
•$58,000 - $60,000•Onsite

About The Position

Maple Knoll Village, a BHI Community in Cincinnati, is seeking a Scheduling Manager for its skilled nursing facility. The role coordinates schedules for nurses, nursing assistants, and other healthcare team members to ensure adequate coverage for resident care while maintaining compliance with staffing regulations. Effective scheduling supports consistent care, reduces staffing shortages and overtime costs, and contributes to employee satisfaction and resident well-being. The Scheduling Manager develops and maintains staff schedules, responds to scheduling questions and adjustments, and works with department heads, supervisors, and staff to resolve conflicts. The position adjusts schedules based on resident census and other needs, monitors attendance and performance metrics, ensures accurate schedule and timecard documentation, and assists with PBJ reporting as needed. The role also identifies opportunities to improve scheduling efficiency and staff satisfaction and assists department managers with interviews. The manager may work as an LPN on the floor when necessary. The schedule is flexible and typically Monday through Friday, with negotiation possible. The role is on-call every third weekend and does not work holidays. Some flexibility is needed to accommodate staffing and scheduling requirements.

Requirements

  • High school diploma and/or GED equivalent.
  • Minimum of 7 years of experience as an LPN.
  • Minimum of 3 years of experience in staff scheduling.
  • Some flexibility in schedule to accommodate staffing and scheduling needs.

Nice To Haves

  • LPN preferred.
  • UKG Pro and Workforce Management software experience preferred; training may be provided.
  • Microsoft Suite experience.

Responsibilities

  • Develop and maintain staff schedules for the department or departments to ensure adequate coverage for all shifts and optimize staff resources.
  • Serve as the primary point of contact for employee scheduling inquiries and adjustments.
  • Communicate with department heads, supervisors, and staff to address scheduling concerns and resolve conflicts promptly.
  • Adjust employee schedules based on resident census, PPD requirements, and other needs.
  • Post schedules in advance and in accordance with departmental requirements; handle scheduling matters consistently and fairly.
  • Track staff attendance and performance metrics, including punctuality and overtime, and notify a supervisor of concerns when appropriate.
  • Ensure worked hours, overtime, shift differentials, bonus pay, paid time off, bereavement, jury duty, and department or unit transfers are documented appropriately on employee schedules and timecards.
  • Assist with PBJ reporting as needed.
  • Identify and communicate trends and areas for improvement, and implement strategies to improve scheduling efficiency and staff satisfaction.
  • Assist department managers with scheduling and conducting interviews.
  • Work as an LPN on the floor when necessary.
  • Perform other duties as assigned.

Benefits

  • Competitive wages of $58,000 to $60,000.
  • Health benefits for full- and part-time team members, including medical, dental, vision, life, and long- and short-term disability.
  • Paid time off from day one and holiday pay.
  • 401(k) with matching contributions.
  • Professional development, tuition reimbursement, scholarships, and training programs.
  • On-site gym, daily pay option, telehealth, and Employee Assistance Program (EAP).
  • Supportive, team-oriented environment that values excellence in care and encourages staff to lead with compassion.
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