About The Position

The Scheduling Coordinator will help patients at an orthodontic practice receive an exceptional, concierge-level customer service experience. The practice is seeking an outgoing, positive, social, hard-working self-starter who is passionate about helping others and shares the practice’s vision and core values. The coordinator must be comfortable learning new skills and adapting to a technologically advanced environment, and maintain a calm, professional, drama-free demeanor while working at a high level. The position requires travel to the Fayetteville location for training Monday through Thursday until proficient. Dental or orthodontic experience is not required. This is a full-time position with compensation based on experience and the opportunity for performance-based monthly and annual team bonuses; pay may grow with learning and performance.

Requirements

  • Outgoing, positive, and social, with a heart for helping others.
  • Shares the practice’s passion, vision, and core values.
  • Hard-working self-starter who does not need close supervision.
  • Receptive to constantly learning new skills and adapting to a technologically advanced environment.
  • High-end customer service experience, with the ability to demonstrate past success in that setting.
  • Able to travel to the Fayetteville location for training Monday through Thursday until proficient.
  • Able to maintain a calm, cool, drama-free demeanor while operating at a high level.

Nice To Haves

  • Dental or orthodontic experience may be helpful but is not required.

Responsibilities

  • Help patients receive an exceptional customer service experience.
  • Travel to the Fayetteville location for training Monday through Thursday until proficient.
  • Learn new skills and adapt to a technologically advanced environment.
  • Maintain a calm, professional demeanor while performing at a high level.

Benefits

  • Opportunity for excellent monthly and annual team bonuses.
  • Health insurance paid 100% by the employer.
  • HSA plan with employer contribution.
  • Retirement plan with employer contribution.
  • Wellness bonus.
  • Paid vacation and holidays.
  • Starting compensation based on experience, with performance-based bonuses and potential for pay growth.
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