Scheduling Coordinator

BROWARD CHILDRENS CENTER • Pompano Beach, FL

23h • Onsite

About The Position

The Social Services Scheduling Coordinator will review assessments of medically complex clients, and provides ongoing scheduling support to program parents, assist in supervision of staff, and oversee client chart management to track and report on program outcomes and data. This person also works with the Social Services Director to plan and execute ongoing projects, events, and activities within the Social Services department. Broward Children’s Center (BCC) is dedicated to transforming lives by providing specialized care to children and young adults who are medically fragile and developmentally disabled. Our comprehensive services range from 24/7 skilled nursing at our pediatric care facility to developmental education programs, therapeutic support, and family-centered services like respite care, social services, and in-home health support. With unique programs including ABA therapy, developmental preschools, K-12, Home Health and PPEC outpatient care, BCC ensures each individual receives tailored support to thrive. Our team also takes part in community events, such as our annual 5K and golf tournament, creating a vibrant, mission-driven workplace.

Requirements

• High school diploma or general education degree (GED); and one-year related experience scheduling coordination or activities coordinator and/or medical training including, CNA, MA, former experience in a medical profession; or equivalent combination of education and experience in pediatric and or medical programs.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively to clients or employees of organization.
• Valid Florida Driver's License
• First Aid/CPR Certification
• HIV/Aids certification
• HIPAA certification

Nice To Haves

• Bi-lingual Spanish (spoken and written) preferred.

Responsibilities

• Assist Assistant Director with daily supervision of respite staff regarding performance, client interactions, medical care and staff following all required protocols.
• Gather and track client data for programmatic outcomes and ensure that client charts are thoroughly documented.
• Ensure that client paperwork is updated regularly and in compliance.
• Assist in coordinating monthly Social & Activity Group for social services department.
• Organize and maintain client files and staff as required by the County grant.
• Schedule and coordinate staff visits per established procedures.
• Confirms appointments, cancels appointments and notify staff of appointment changes.
• Discusses and resolve scheduling conflicts or problems with supervisors.
• Provides schedule updates during the day.
• Assists in answering all incoming telephone calls, screens and takes appropriate messages.
• Verify/confirm direct care staff assignments and prepare necessary paperwork.
• Type updated calendars; prepare newsletters, e-mail blasts and flyers for bulk mailing or digital distribution.
• Primary coverage of the on-call emergency cell.
• Post client information in Service Plan Binder including activity log sheets.
• Maintain department’s electronic scheduling and client database.
• Assisting the Social Services Director with social service related programs and events such, nutrition education classes, parent groups, sibling groups and social work team meetings
• Attend all Social Services Department in-service training and community workshops/seminars as scheduled
• Serves as liaison between staff and clients.
• Use discretion when assigning staff to meet clients’ needs based on staff expertise.
• Assist with the orientation and training of staff on Respite policies and procedures and conduct spot visits checks when needed.
• Maintain accurate records of staff medical trainings and compliance for social services department.
• Coordinates internal assessments of medically complex clients upon admission and intake.

Benefits

• Step Up Scholarship for Students with Unique Abilities (Pre-K up to 8th grade).
• Private Therapy Services for those that qualify.
• Breakfast, lunch, and snacks are included.
• Early Learning Coalition of Broward County School Readiness Program (for children ages 1 up to 3 years old).
• Early Steps Therapy Services for those that qualify.
• Breakfast, lunch, and snacks are included.
• Employee Daycare (for ages 1 year through 5 years old), available at $150 per week, inclusive of breakfast, lunch, and snacks.
• Childcare when Broward County has non-school days (winter break, spring break, thanksgiving break), with the exception of major holidays (Thanksgiving, Christmas day, etc.).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees