Scheduling Coordinator

Above and Beyond Therapy•Toms River, NJ

1d•$25 - $30•Onsite

About The Position

Above & Beyond ABA Therapy is a fast-growing, mission-driven provider of ABA services, supporting children and families across 9 states with 1,500+ dedicated teammates. We are passionate about delivering high-quality, compassionate care — and none of that is possible without strong operational support behind the scenes. That’s where you come in. We’re looking for a Scheduling Coordinator to manage complex schedules for our therapists and ensure our families receive consistent, reliable services. In this role, you will own the day-to-day scheduling operations that keep our services running smoothly. You’ll work at our Toms River, NJ headquarters and partner closely with clinical, operations, and administrative teammates.

Requirements

2+ years of experience in scheduling, coordination, or operations support
Healthcare, therapy, ABA, medical office, home health, or multi-site scheduling experience is a strong plus
Proven ability to manage high-volume, complex schedules with many variables
Strong organizational skills with sharp attention to detail and follow-through
Comfort working in a fast-paced, rapidly changing environment
Clear and professional communication skills, both written and verbal
Confidence using technology and systems
Experience with scheduling platforms, EMR systems, or similar tools is helpful
A collaborative, solution-focused mindset and a positive attitude
High level of integrity, confidentiality, and respect for families and teammates

Nice To Haves

Experience in ABA, behavioral health, healthcare administration, or a related field
Familiarity with insurance authorizations, visit limits, and productivity targets
Prior work supporting a multi-location or field-based workforce
Bilingual skills are a plus (English, Spanish)

Responsibilities

Coordinate and manage daily and weekly schedules for therapists across multiple locations and home-based sessions
Match therapists with clients based on availability, location, skill set, language, and clinical needs
Monitor schedule changes in real time, including cancellations, no-shows, last-minute requests, and therapist call-outs
Proactively fill open sessions to maximize therapist productivity and meet client care goals
Communicate schedule updates clearly and promptly to therapists, families, and leadership
Collaborate with Clinical Directors and Operations leaders to align schedules with authorization hours, treatment plans, and staffing needs
Maintain accurate information in the scheduling system/EMR and ensure data integrity
Track key scheduling metrics such as cancellations, utilization, and coverage gaps
Anticipate scheduling conflicts and develop creative solutions that support both families and teammates
Provide excellent customer service to internal and external stakeholders
Support special projects related to scheduling process improvements as the organization grows