Scheduling Coordinator (Entry-Level)

Katapult Network•St. Louis, MO

4d•$38,000 - $42,000

About The Position

Katapult Network is seeking an entry-level Scheduling Coordinator to support a healthcare organization focused on delivering a positive client experience. The role is suitable for recent graduates and early-career professionals who enjoy helping people, staying organized, and working in a fast-paced environment. The Scheduling Coordinator helps coordinate appointments, communicate with clients, and support day-to-day scheduling operations as a key point of contact for customers. The position offers an opportunity to build professional experience in healthcare administration, customer support, or operations. Competitive pay, benefits, and long-term growth opportunities are available.

Requirements

Bachelor’s degree.
A customer-focused mindset, with a professional, friendly, and responsive approach when assisting clients.
Ability to manage multiple schedules, priorities, and follow-up tasks.
Attention to detail when handling records, scheduling updates, and documentation.
Problem-solving skills and comfort handling changes, questions, and scheduling conflicts.
Professionalism and the ability to maintain a positive attitude and composure in fast-paced situations.
Adaptability and comfort learning new systems and adjusting to changing priorities.

Responsibilities

Coordinate appointments, schedules, and client communication.
Provide friendly, professional customer service through phone and email interactions.
Answer questions and provide updates regarding appointments and services.
Maintain accurate records and update scheduling information within internal systems.
Support documentation, billing coordination, and administrative processes.
Follow up with clients to ensure scheduling needs and requests are addressed.
Communicate with internal teams to help resolve scheduling conflicts or service concerns.
Help maintain an organized and efficient scheduling process throughout daily operations.