Scheduling Coordinator- Entry Level

Cambridge Security Services • Boca Raton, FL

1d

About The Position

The Scheduling Coordinator plays a central role in the smooth and efficient operation of the company. This position is the primary point of contact for internal and external stakeholders, with a focus on strategic scheduling, resource allocation, and operational continuity across assigned and unassigned sites throughout South Florida. The role requires problem-solving, strong communication, discretion when handling sensitive information, and the ability to balance operational efficiency with cost control. Spanish fluency is desired, and English fluency is required.

The position is based in Boca Raton, Florida, and is full-time, with 40 hours per week and an hourly pay rate of $18.00 to $19.00. Two schedules are listed: Monday, Tuesday, and Wednesday from 0800 to 1600, plus Saturday and Sunday from 0600 to 1400; or Monday and Tuesday from 2200 to 0600, plus Saturday and Sunday from 1400 to 2200.

Requirements

• Spanish fluency, oral and written, is highly desired.
• Strong oral and written communication skills.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Detail-oriented, with the ability to manage multiple ongoing tasks.
• Strong customer service skills.
• Ability to work efficiently in a fast-paced environment and under pressure.
• Strong prioritization skills.
• Fluency in English, including strong written and verbal communication skills.
• Ability to work within a team.
• Must be a U.S. citizen or a foreign citizen authorized to work legally in the United States.
• Must be free from illegal drug use and able to pass a drug screening upon offer of employment.
• Must submit to an extensive background check, which may include criminal history, personal character references, employment and education references, and Department of Motor Vehicle checks.
• Must be willing and available to work one of the listed schedules, including weekend hours.

Nice To Haves

• Knowledge of security operations.
• Knowledge of TrackTik software.
• Knowledge of Connecteam scheduling software.
• Knowledge of or experience with ABDi/DwellingLIVE guest management software.
• Previous scheduling or dispatching experience.
• Previous experience in an office or front desk environment.

Responsibilities

• Create, manage, and fill schedules for assigned and unassigned sites across South Florida.
• Ensure all sites are staffed with qualified personnel while balancing cost and overtime constraints.
• Serve as the primary point of contact and handle and direct incoming calls from clients, customers, and employees to relevant departments or personnel.
• Apply and interpret company policies and standard operating procedures to resolve customer, client, and employee issues.
• Use software applications to schedule and communicate with clients and employees.
• Handle sensitive and confidential customer, client, and employee information with discretion and integrity.

Benefits

• Major medical insurance.
• Dental insurance.
• Vision insurance.
• Paid vacation.
• Free uniforms.
• Holiday premium pay of 1.5 times the hourly rate for hours worked on company-recognized holidays.
• Industry-leading training.
• Work Perks discount program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed