Bilingual Scheduling Coordinator (Entry-Level)

Katapult Network•Saint Louis, MO

About The Position

Katapult Network is seeking an entry-level Bilingual Scheduling Coordinator to support a healthcare organization focused on delivering a positive client experience. The role is suited to recent graduates or early-career professionals who enjoy helping people, staying organized, and working in a fast-paced environment. The coordinator helps manage appointments, communicate with clients, and support day-to-day scheduling operations while serving as a key customer contact. The position offers an opportunity to build experience in healthcare administration, customer support, or operations. Competitive pay, benefits, and long-term growth opportunities are available.

Requirements

Bachelor’s degree.
Fluency in English is required.
Customer-focused mindset; professional, friendly, and responsive when assisting clients.
Ability to manage multiple schedules, priorities, and follow-up tasks.
Attention to detail when handling records, scheduling updates, and documentation.
Problem-solving ability, including handling changes, questions, and scheduling conflicts.
Professionalism and a positive attitude in fast-paced situations.
Adaptability in learning new systems and adjusting to changing priorities.

Nice To Haves

Fluency in Spanish is preferred.

Responsibilities

Coordinate appointments, schedules, and client communication.
Provide friendly, professional customer service through phone and email interactions.
Answer questions and provide updates regarding appointments and services.
Maintain accurate records and update scheduling information within internal systems.
Support documentation, billing coordination, and administrative processes.
Follow up with clients to ensure scheduling needs and requests are addressed.
Communicate with internal teams to help resolve scheduling conflicts or service concerns.
Help maintain an organized and efficient scheduling process throughout daily operations.