Scheduling Coordinator- Entry Level

Cambridge Security Services•Boca Raton, FL
•$18 - $19•Onsite

About The Position

The Scheduling Coordinator plays a central role in the smooth and efficient operation of the company. The position manages scheduling and resource allocation across assigned and unassigned sites throughout South Florida, while maintaining operational continuity and balancing efficiency with cost control. The role is a primary point of contact for internal and external stakeholders and handles sensitive information with discretion. The position is based in Boca Raton, Florida, pays $18.00 to $19.00 per hour, and is listed as full-time. Two schedule options are provided: Monday, Tuesday, and Wednesday 0800–1600 with Saturday and Sunday 0600–1400; or Monday and Tuesday 2200–0600 with Saturday and Sunday 1400–2200. Both schedules total 40 hours per week.

Requirements

  • Spanish fluency, oral and written, is highly desired; the posting also states that candidates need to be bilingual in Spanish.
  • Strong oral and written communication skills.
  • Proficiency with Microsoft Outlook, Excel, and Word.
  • Detail-oriented and able to manage multiple ongoing tasks.
  • Strong customer service skills.
  • Ability to work efficiently in a fast-paced environment and under pressure.
  • Strong prioritization skills.
  • Fluency in English, including strong written and verbal communication skills.
  • Ability to work within a team.
  • Must be a U.S. citizen or authorized to work legally in the United States.
  • Must be free from illegal drug use and able to pass a drug screening upon offer of employment.
  • Must submit to an extensive background check, which may include criminal history, personal character references, employment and education references, and Department of Motor Vehicle checks.
  • Must be able to successfully complete required position training.

Nice To Haves

  • Knowledge of security operations.
  • Knowledge of TrackTik software.
  • Knowledge of Connecteam scheduling software.
  • Knowledge of or experience with ABDi/DwellingLIVE guest management software.
  • Previous scheduling or dispatching experience.
  • Previous experience in an office or front desk environment.

Responsibilities

  • Create, manage, and fill daily schedules for assigned and unassigned sites across South Florida.
  • Ensure sites are staffed with qualified personnel while balancing cost and overtime constraints.
  • Serve as the primary point of contact and direct incoming calls from clients, customers, and employees to the appropriate departments or personnel.
  • Apply and interpret company policies and standard operating procedures to resolve customer, client, and employee issues.
  • Use software applications to schedule and communicate with clients and employees.
  • Handle highly sensitive and confidential customer, client, and employee information with discretion and integrity.
  • Complete all training required for the position.

Benefits

  • Major medical insurance.
  • Dental and vision insurance.
  • Paid vacation.
  • Free uniforms.
  • Holiday premium pay of 1.5 times the hourly rate for hours worked on company-recognized holidays.
  • Industry-leading training.
  • Work Perks Discount Program.
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