Scheduling Coordinator

University of Arkansas System • Little Rock, AR

1d • Onsite

About The Position

The Scheduling Coordinator is responsible for supporting all department/clinic staff and providers who utilize the schedule for Endoscopy procedural areas. This role is highly focused on customer service and achievement of perioperative utilization metrics.

Requirements

• Bachelor's degree plus three (3) years of experience in patient registration, scheduling, or billing in a healthcare environment
• OR High school graduate, GED, or formal education equivalent plus (7) seven years of training and/or experience in business office administration, customer service, or related work of which three years’ experience is in patient registration, scheduling, or billing in a healthcare environment
• Remains committed to the Circle of Excellence to provides patient care and support in achieving the overall mission of the organization
• Persons must have proof of legal authority to work in the United States on the first day of employment.

Responsibilities

• Schedules, reschedules, and coordinates appointments using hospital software by performing visit notifications to patients and inputting/updating accurate patient information.
• Works patient depot and maintains snap board for endoscopy.
• Schedules tests, issues prep instructions, and mails out no show letters.
• Blocks schedules in EPIC as appropriate.
• Verifies Insurance and explains benefits.
• Enters scheduling criteria collaborates with authorization team to determine benefit and authorization information.
• Compiles medical and maintenance reports.
• Coordinates referrals, communicates with referring physicians, and maintains records for tracking patients.
• Coordinates outside records and documentation for capsule endoscopies and ensures documents are entered into EPIC.
• Ensures complete and accurate data entry into OP time.
• Attend required trainings.
• Attend staff meetings, participates in orientation and training for new staff, completes annual educational needs assessment and skill assessment.
• Maintains required job skill competencies.
• Completes and maintains documentation of continuing education hours.
• Performs other duties as assigned

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees