Scheduling Coordinator

Distro•Orlando, FL

2d•Onsite

About The Position

Orlando Dental Implants is a private, 5-star rated dental office specializing in full mouth rehabilitation, implant dentistry, cosmetic dentistry, and emergency dentistry. The main focus is on full mouth rehabilitation (All-on-X and All-on-4) to positively impact patients' quality of life. The office is equipped with a state-of-the-art in-office dental lab including a photo studio, Exocad design center, ceramic/aesthetic center, and milling center with 4 Amann Girrbach 5-axis mills with full automation. They provide full scope dentistry: preventative care, fillings, crowns, root canals, extractions, and single tooth implant replacements. The office maintains a small patient load to ensure quality care and offers the opportunity to make a meaningful difference in patients' lives.

Requirements

Previous dental experience (required)
Customer service experience (required)
Excellent typing, charting, and computer skills (required)
Positive attitude and demeanor
Dependable and punctual
Willingness to go the extra mile for patients and colleagues
High school diploma or equivalent (required)
Minimum 2 years experience in a dental office (required)

Nice To Haves

Experience with Open Dental a plus
Spanish-speaking candidates preferred but not mandatory

Responsibilities

Contact incoming leads from multiple marketing sources and educate patients on All-on-X and All-on-4 implant procedures.
Schedule appointments for VA patients.
Schedule complimentary consultations from incoming leads.
Ensure travel arrangements, medical clearance, prescriptions, and finances are completed prior to surgery.
Follow up with patients post-surgery.
Provide outstanding customer service.
Help maintain doctors' schedules and patient flow to eliminate patient wait times.
Be present, engaged, and ready to work for all assigned shifts.
Review patient charts before doctor arrival, log patient data during exams and treatments, and transcribe doctor notes.