About The Position

The Scheduling Coordinator will help orthodontic patients receive a high level of customer service, with an approach compared to hotel concierge service rather than a traditional dental receptionist. The role is with an orthodontic practice serving Centerton and Fayetteville, Arkansas. The coordinator must travel to the Fayetteville location Monday through Thursday for training until proficient. Dental or orthodontic experience is not required.

Requirements

  • Outgoing, positive, social, and helpful demeanor.
  • Alignment with the practice’s passion, vision, and core values.
  • Hard-working, self-starting approach without the need for micromanagement.
  • Willingness to continually learn new skills and adapt in a technologically advanced environment.
  • High-end customer service experience, with the ability to demonstrate past success in that setting.
  • Ability to maintain a calm, cool, drama-free demeanor while performing at a high level.
  • Ability to travel to the Fayetteville location Monday through Thursday for training until proficient.

Nice To Haves

  • Dental or orthodontic experience may be helpful but is not required.

Responsibilities

  • Coordinate scheduling for orthodontic patients.
  • Provide an exceptional, high-end customer service experience.
  • Travel to the Fayetteville location Monday through Thursday for training until proficient.

Benefits

  • Health insurance paid 100% by the employer.
  • HSA plan with employer contribution.
  • Retirement plan with employer contribution.
  • Wellness bonus.
  • Paid vacation and holidays.
  • Opportunity for excellent monthly and annual team bonuses.
  • Starting compensation based on experience, with pay growth tied to learning and performance.
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