Scheduling Assistant
360 Behavioral Health•Orange, CA
•$20 - $23•Onsite
About The Position
The Scheduling Assistant at 360 Behavioral Health helps maximize client service delivery and supports administrative and clinical teams. The role manages staff and client schedules, optimizes service utilization, and contributes to efficient office operations in a fast-paced environment. The position is based in Orange, California, and is full-time.
Requirements
- High school diploma or GED.
- At least 2 years of administrative experience.
- At least 6 months of scheduling experience.
- Strong organizational, multitasking, and communication skills.
- Customer-service orientation and excellent phone and interpersonal skills.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Ability to work in a fast-paced, performance-based environment.
Responsibilities
- Maintain service utilization above 90% and track permanent schedules for assigned clients.
- Monitor client service hours and staff availability, and promptly address cancellations.
- Coordinate make-up sessions, reschedules, and additional service time as needed.
- Maintain staffing logs and support recruiting efforts, including interviews and onboarding.
- Track new-hire training and coordinate Day 1 schedules.
- Triage staff and client concerns and provide timely resolution.
- Ensure compliance with policies, HIPAA, and scheduling regulations.
- Support administrative and scheduling department operations, including audits and reporting.
Benefits
- Seven paid holidays.
- Paid time off and sick time.
- Career development and advancement opportunities.
- Fun and supportive company culture.
- Health, vision, and dental plans for full-time employees.
- 401(k) retirement savings program.
- Mileage and phone reimbursement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
