Scheduler

Lifepoint Health • Las Cruces, NM

11h

About The Position

Memorial Medical Center, part of Lifepoint Health, is seeking a Scheduler for its Ear Nose Throat Institute. The Scheduler arranges patient testing, procedures, and admissions; secures and enters insurance and authorization information; and coordinates with patients, physicians’ offices, and internal teams to ensure services are prepared and scheduled appropriately.

Requirements

• High school diploma or equivalent, or at least three years of directly related experience in place of the required education.
• Computer experience is required.
• Critical-thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Ability to work in a stressful environment.
• Organizational and time-management skills.
• Ability to prioritize work based on patient and department needs.
• Ability to operate standard office equipment, including a computer, copier, telephone, fax, and scanner.

Nice To Haves

• Prior scheduling experience in a healthcare environment.
• Medical terminology, billing, and/or collection experience.

Responsibilities

• Schedule patient testing, procedures, and admissions; obtain pre-certification or authorization numbers and enter them into the scheduling or registration system.
• Obtain and enter accurate insurance information and answer incoming phone calls.
• Schedule ancillary, surgical, and medical testing, procedures, and admissions while ensuring personnel are available.
• Inform patients or physician’s office staff about out-of-network carriers or other issues that may reduce benefits.
• Communicate special instructions, testing requirements, and other pertinent information or documents to patients or physician’s office staff.
• Review next-day scheduling reports to ensure registration staff know which patients are presenting, appropriate testing is planned, sufficient time is available, and appropriate staff are available.
• Obtain physician orders and authorization or pre-certification, and enter outpatient procedures in the Order Entry System.
• Ensure consistency between the scheduling and admissions modules for patients being admitted for services.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED