Scheduler
MAIN ST RADIOLOGY AT BAYSIDE•New York, NY
•Onsite
About The Position
Schedulers are required to keep customer service as the most important part of their position. Main job requirements include answering phone calls, speaking with patients, referrers, insurance companies, etc. and help handle any questions and schedule patients for the exams, also directing to the appropriate party when needed. You will also be responsible for making outgoing calls for certain workflows. Professionalism and communication with all departments is also expected. Folding reports is also a task handled in this role.
Requirements
- Customer service skills
- Professionalism
- Communication skills
Nice To Haves
- Chinese speaker
Responsibilities
- Answering phone calls
- Speaking with patients, referrers, insurance companies, etc.
- Handling questions
- Scheduling patients for exams
- Directing to the appropriate party when needed
- Making outgoing calls for certain workflows
- Maintaining professionalism and communication with all departments
- Folding reports
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
