Scheduler - Home Health

Advocate Health • Charlotte, NC

20h • $21 - $31 • Onsite

About The Position

The Scheduler - Home Health supports the Charlotte Home Health administration department by coordinating patient referrals and ongoing care visits. The role responds to scheduling requests from systems and clinicians, uses scheduling and patient information systems to coordinate visits and ensure referral information is available in the EMR, and monitors compliance with scheduling policies. The position is full time, with 30 hours per week, and a weekend schedule of Friday, Saturday, and Sunday from 8 a.m. to 6 p.m.

Requirements

• High school diploma or GED.
• At least 1 year of progressively responsible secretarial and administrative experience.
• Organizational skills.
• Effective oral and written communication skills.
• Ability to multitask and prioritize.
• Customer service skills.
• Strong computer and typing skills.

Nice To Haves

• 3 years of progressively responsible secretarial and administrative experience preferred.
• Organizational skills, effective oral and written communication, ability to multitask and prioritize, customer service skills, and strong computer and typing skills are preferred.

Responsibilities

• Respond promptly to system and clinician scheduling requests to ensure referrals and ongoing care are scheduled according to policy, orders, and patient needs.
• Use the system scheduling module, communication tools, and reports to coordinate patient visits accurately and on time.
• Use other patient information systems to ensure complete referral information is attached and available in the EMR when appropriate.
• Provide timely feedback to leadership about productivity barriers, staffing needs, and untimely clinician responses related to communication or documentation.
• Monitor assigned reports for compliance with scheduling requests and alert others when scheduling falls outside regulatory or agency policy.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for select circumstances, incentive pay for select positions, and potential annual performance-based increases.
• Career development and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED