Home Health Scheduler

Parx Home Health Care•Port St. Lucie, FL

4d•Onsite

About The Position

The Home Health Scheduler is a critical agency role responsible for scheduling home health visits, managing staff productivity, and supporting administrative work that helps ensure smooth office operations. The position requires strong organizational and multitasking skills, with a focus on maintaining clinical staff productivity. This is a full-time, in-office role, Monday through Friday, with occasional flexibility needed to accommodate patient needs and last-minute schedule changes. The scheduler coordinates skilled nursing, therapy, and aide visits according to patient needs, physician orders, and insurance requirements. The role also involves coordinating with clinicians, patients and families, admissions, and billing; tracking productivity and visit compliance; and maintaining accurate records in the EHR or scheduling system. Additional duties may be assigned or changed at any time.

Requirements

Ability to sit in front of and operate a computer for extended periods.
Ability to communicate effectively verbally by telephone and in person.
Ability to lift, carry, and move objects weighing up to 20 pounds.
Ability to travel to different physical locations in the course of work.
Availability to work Monday through Friday, with occasional flexibility to accommodate patient needs and last-minute schedule changes.

Responsibilities

Coordinate and schedule skilled nursing, physical therapy, occupational therapy, speech therapy, and aide visits based on patient needs, physician orders, and insurance requirements.
Assign clinicians according to skillset, availability, and location to optimize efficiency, minimize travel, and balance workloads.
Monitor and adjust daily schedules to accommodate cancellations, urgent needs, and staff availability, including sick leave and vacations.
Communicate with clinicians to confirm availability, address scheduling needs, and ensure patient needs are met promptly.
Contact patients and families to confirm appointments, manage changes, and address scheduling concerns.
Track clinician productivity, visit completion, punctuality, and compliance with agency standards and regulatory requirements.
Maintain accurate documentation in the EHR or scheduling system so visits are logged, compliant, and billable.
Collaborate with admissions to integrate new patients into schedules and support a smooth start of care.
Assist with clinical forms, admission and discharge paperwork, and regulatory-compliance documentation workflows.
Coordinate with billing to verify visit authorizations and support accurate billing and reimbursement.