Scheduler

SunState Medical Specialists•Sarasota, FL

13d

About The Position

The Scheduler is the first point of verbal contact for patients at SunState Medical Specialists’ treatment centers and is expected to communicate with patience, understanding, professionalism, compassion, and accuracy. The role coordinates patient appointments and treatment schedules with providers and midlevel providers, maintains patient and hospital treatment lists, verifies patient demographics, handles incoming calls, and distributes schedules and treatment information. The Scheduler also routes requests to appropriate staff and performs other duties as assigned.

Requirements

High school graduate or equivalent.
Excellent organizational and interpersonal skills.
At least one year of experience in a medical office setting.
Ability to sit, stand, and communicate with patients and staff.

Nice To Haves

Superior telephone, computer, and typing skills.
Medical system experience and MS Office experience.

Responsibilities

Schedule patients with providers and midlevel providers based on availability and diagnosis.
Maintain daily treatment schedules as directed.
Create the daily patient schedule under the guidance of the Physician and clinical support staff.
Maintain an active hospital patient treatment list and update it daily.
Verify patient demographics on each call or visit.
Manage incoming phone calls and facilitate appointment scheduling or other actions as necessary.
Locate the appropriate staff member for patient requests; if that person is unavailable, take an accurate message and deliver it promptly.
Complete and distribute daily patient schedules and information.
Distribute pre- and post-treatment information to patients as necessary.
Perform other duties as assigned.