Scheduler- HOA Cancer Center

ProMedica•Sylvania, AL

1d•Onsite

About The Position

The Scheduler is responsible for scheduling patient appointments for outpatient and inpatient testing and specialty services. The role provides patients with test-preparation instructions, directions to the facility, and appointment date and time, and confirms that the facility is approved by the patient’s insurance carrier. The Scheduler may maintain a log of outpatient tests and notify physicians when tests have not been scheduled. The position also involves documenting information using patient charts, forms, or practice management software as needed, and sending physicians their schedules for the next day or weekend by email and/or fax.

Requirements

High school graduate or equivalent.
Working knowledge of medical terminology, third-party billing, and referral procedures.
Two years of previous healthcare experience.

Responsibilities

Schedule patient appointments for outpatient and inpatient testing and specialty appointments.
Provide patients with test-preparation instructions, facility directions, and appointment date and time.
Confirm that the facility is approved by the patient’s insurance carrier.
Maintain a log of outpatient tests, as needed, and inform physicians if tests have not been scheduled.
Document information using patient charts, forms, or practice management software as needed.
Send physicians their schedules for the next day or weekend by email and/or fax.