Scheduler/Registration - Grantsville Medical Center

WVU Medicine • Grantsville, MD

14d • Onsite

About The Position

Performs administrative and clerical duties to manage patient registration and scheduling at Grantsville Medical Center. The role collects and enters patient demographic, billing, and insurance information; prepares registration paperwork and obtains required signatures; collects applicable patient payments; schedules appointments and tests; contacts insurers for precertification; and follows up on accounts as directed. The position operates in a high-volume, fast-paced environment and involves frequent interaction with patients, medical staff, and support staff.

Requirements

• High school graduation or equivalent.
• State criminal background check and federal criminal background check, if applicable, as required for regulated areas.
• Ability to accurately use applicable computer software and equipment for access processing and follow downtime procedures.
• Knowledge of procedures for reporting or documenting unsafe or hazardous conditions, incidents, and defective equipment in compliance with hospital policy.
• Attention to detail, organizational ability, and ability to perform multiple tasks simultaneously.
• Ability to memorize information and refer to written sources or appropriate personnel for information not retained.
• Ability to understand medical insurance payment requirements and basic knowledge of covered services.
• Excellent written and verbal communication skills and ability to understand written and verbal communication.
• Basic knowledge of medical terminology.

Responsibilities

• Obtain patient demographic, billing, and insurance information from patients, family members, or legal guardians; enter it into registration and billing systems and scan insurance cards and photo identification.
• Provide patients with information about insurance, bill payment, and hospital procedures.
• Prepare standard consent forms, privacy notices, and other registration paperwork; present documents for signature and obtain electronic signatures for consent to treatment and patient financial obligations.
• Collect applicable deposits, co-payments, deductibles, and patient liability payments; provide receipts and record payments in registration and billing systems.
• Schedule appointments for multiple providers, including incoming appointments through the work queue and outgoing appointments and tests.
• Contact insurance companies to check coverage and obtain precertification for procedures and testing.
• Follow up on accounts as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED