Scheduler Coord

VMFH Division Support Services • Tacoma, WA

1d • $25 - $38

About The Position

As a Scheduler, you coordinate appointments and manage schedules to support an efficient care process for patients and providers. The role schedules patient appointments and coordinates provider schedules for medical procedures, tests, and studies. It involves communicating with patients, gathering and verifying insurance and documentation, processing reports, and providing customer service by phone and in clinic. Success requires attention to detail, multitasking, communication, and reasoning skills to handle scheduling complexities and patient inquiries accurately and efficiently.

Requirements

• One year of related work experience, or a combination of experience and education that demonstrates the capability to perform the required knowledge, skills, and abilities.

Nice To Haves

• Knowledge of medical terminology obtained through formal education or previous healthcare work experience.

Responsibilities

• Schedule patients for department services or studies based on physician referrals.
• Call patients to set up and confirm appointments, follow up on referrals to ensure contact and disposition, and record cancellations and reschedule time slots.
• Answer, screen, and direct telephone calls.
• Provide information in response to general inquiries from patients, visitors, staff, and others.
• Perform related general office and clerical support duties.
• Transfer patient data to internal forms and fax paperwork to Admitting for patient pre-registration.
• Coordinate multiple provider schedules for medical procedures, tests, and studies.
• Gather and verify patient insurance and documentation, process reports, and provide customer service by phone and in clinic.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed