ADMISSIONS COORD

UHS • Portland, OR

1d

About The Position

Cedar Hills Hospital is seeking a dedicated, detail-oriented Outpatient Behavioral Health Admissions Coordinator. The role facilitates patient admissions, coordinates with clinical staff, and supports compliance with health regulations while providing exceptional customer service. The coordinator helps create a smooth intake experience for patients seeking behavioral health services.

Cedar Hills Hospital, located in Portland, Oregon, has provided mental health and addiction treatment since 2009. Its continuum of care includes inpatient, partial hospitalization, and intensive outpatient programs for adults aged 18 and older throughout the Pacific Northwest.

Requirements

• Bachelor’s degree or higher in Social Services or a related field.
• Two years of experience in a mental health-related field.
• Data collection and report writing skills.
• Proficiency in MS Office, including Outlook, Word, Excel, and PowerPoint.
• AHA BLS CPR certification required within 30 days of hire.
• Handle with Care de-escalation training required within 30 days of hire.

Nice To Haves

• QMHA preferred.

Responsibilities

• Serve as the primary contact for patient admission inquiries by phone, email, and in person, and provide clear information about services and procedures.
• Collect and verify patient information in accordance with privacy regulations.
• Coordinate with clinical teams to facilitate timely admissions and ensure documentation is complete and compliant with health regulations.
• Manage patient scheduling, appointment confirmations, and follow-up communications using patient management software.
• Assist with insurance coverage verification, explain benefits to patients, and support insurance authorization processes.
• Maintain organized patient intake forms, documentation, and correspondence.
• Address patient questions and concerns promptly and professionally while maintaining a welcoming environment.

What This Job Offers

• Job Type: Full-time